Supply Chain

Supply Chain Impact Statement

Material shortages across the semiconductor industry are impacting global supply chains and slowing output across multiple industries, from automotive to consumer electronics and beyond.

As a result, some of our vendors are experiencing component supply delays, which are causing extended lead times on a concentrated sub-set of their products. ITINABOX make every effort to quote using available stock items at the time however, cannot guarantee that stock will still be available when the order is processed. This could potentially affect your orders with us. We advise making a speedy decision so that we can process your order while stock lasts.

FAQs

What is happening in the semiconductor industry?

The semiconductor industry is openly reporting supply constraints that are resulting in extended lead times on a very wide range of technologies, including hardware products in the networking, communications, data centre and security categories in which we specialise.

What is the impact to ITINABOX's supply chain?

Our supply chain is experiencing extended lead times on some vendors’ product families with a dependency on the affected semiconductor components, which is in turn delaying our delivery schedules for the impacted products.

What is ITINABOX doing to mitigate the impact to our customers?

We are in regular contact with our vendor partners and can assure you that they and we are doing everything we can to offset the effects of the current situation. These actions include:

  • Working daily with our distributor, monitoring all constrained products and inventory safety stock levels based on lead-time extensions.
  • Liaising with our global transport partners to improve transit times, expedite shipments and secure critical air freight capacity. Our logistics teams will receive alerts of constrained products/inventory to expedite processing through our logistics centres and make product available.
  • Continuous review of the supply chain to provide visibility of ongoing product availability and delivery performance, monitoring lead-times for constrained products and reviewing potential product substitutions.
  • We also continue to review the use of refurbished hardware under the terms of our vendor partners’ circular technology and recycling programmes which may afford opportunities for reduced lead times for certain equipment types. Please ask your ITINABOX representative for details of these programmes.
  • Open and transparent communication of these impacts with our customers.